Updated November 5, 2024

Greenwood Walker, LLC (“we,” “us,” and “our”) is committed to protecting your privacy and personal information that you provide to us when accessing or using our Services, products, or this website (this “Site”). This privacy policy (this “Policy”) explains how we gather and use the information that we collect during your visit to this Site.

This Policy may change over time, so please be sure to reread it from time to time. Amendments, modifications, or changes to this Policy will be posted at this URL and will be effective when posted. Your continued use of this Site following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance thereof. If you do not agree with the terms in this Policy, please do not use this Site and do not provide any information to us. Unless otherwise defined in this Policy, the terms used in this Policy have the meaning given to them in our Terms of Service, which you can access here: [Insert URL for Terms and Conditions].

Restrictions
This Policy covers your access to our Services and to this Site. Our Site is not directed to and is not intended for access and use by persons under the age of 18. We do not intentionally collect or use Personal Data from users that we have reason to believe are under the age of 18.

Personal Data Collected
The type of Personal Data (defined below) and Other Data (also defined below) we collect depends on how you are specifically interacting with this Site and how you are using our Services. Generally, we gather Personal Data and Other Data as described below.

Personal data is information that identifies you or can be used to identify or contact you, e.g., your name, email address, address, usage data, phone numbers, and unique device identifiers (“Personal Data”). We may need to collect and process Personal Data in order to provide requested information, products, or Services to you (including this Site) or because we are legally required to do so.

  • Account Registration: We request Personal Data from you if this Site requires registration. The registration process requests that you provide your name, email address, address, phone number, company affiliation (if any), and other similar information. This information must be stored on this Site and is accessible to anyone with whom you share your username and password. For this reason, please safeguard your username and password carefully and do not disclose it to any other person.

  • Voluntary Disclosure: We may collect Personal Data voluntarily provided by you, including in emails to this Site, online forms, order and registration forms, surveys, promotion participation, phone calls, and online chats with our customer service and through other means.

  • Payment Services: We may use third-party payment services (each, a “Payment Service”) to collect payments made through this Site. If you wish to make a payment through this Site, you may be directed to a webpage hosted by the Payment Service (or the Payment Service’s service providers) and not by us. Any Personal Data that you provide through a Payment Service page will be collected by the Payment Service and not by us and will be subject to the Payment Service’s privacy policy, rather than this Policy. We have no control over, and are not responsible for, the Payment Service’s use of information collected through the Payment Service page.

  • Log Data: We may collect log data, such as network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and information (including device, application, or browser type, version, plug-in type and version, operating system, user agent, language and time zone settings, and other technical information), advertising identifiers, cookie identifiers, and similar data.

  • Usage Information: We may collect usage metrics (including usage rates, occurrences of technical errors, diagnostic reports, settings preferences, backup information), content interactions (including searches, views, downloads, and prints), and user journey history (including clickstreams and page navigation, URLs, timestamps, content viewed or searched for, page response times, page interaction, and similar data).

  • Other Means: We may collect information through various other means, including from selected third-party business partners who work with us in relation to our Services and that we may utilize to deliver certain content, products, or Services or to enhance your experience. From time to time, we may also acquire from third parties certain lists containing the names and contact information of individuals who may be interested in our Services.

We ask that you not send us or disclose any sensitive Personal Data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through this Site or otherwise to us.

Use and Disclosure of Personal Data
Our primary goal in collecting, using, and sharing your information is to enhance and improve our Services. To that end, we will only use Personal Data for legitimate business purposes, including the following:

  1. Fulfillment of Requests: We may use Personal Data about you (a) to deliver products and Services to you, (b) provide you with information about products and Services you’ve ordered, (c) for internal research and development purposes, (d) when it is necessary for employees, agents, and contractors to operate or maintain this Site or to correct a technical problem, (e) to detect and prevent fraud and abuse to ensure the security and protection of all customers and others, (f) to comply with the law and our legal obligations, and (g) to effectuate the sale, merger, acquisition, or other disposition of our assets or business (including in connection with any bankruptcy or similar proceedings).

  2. Other Communications: From time to time, we may use Personal Data about you to inform you of products, programs, Services, and promotions that we believe may be of interest to you. If you or your employer is one of our customers, we may also inform you of such products, programs, Services, and promotions using Personal Data about you that you or your employer provided to us. If you would prefer that we not send electronic marketing messages to you, please see the “opt-out” section below.

  3. Promotions: We may operate sweepstakes, contests, and similar promotions (collectively, “Promotions”). If you choose to enter the Promotions, we typically ask you for certain Personal Data when you enter and, if applicable, win a Promotion. You should carefully review the rules of each Promotion in which you participate, as they may contain additional important information about our use of Personal Data about you. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Data conflict with this Policy, the terms and conditions of such rules shall control.

  4. Other Business Purposes: We may also use Personal Data about you for other business purposes, such as data analysis, providing customer support, customizing and improving the content and layout of this Site, completing business transactions, development of marketing and promotion plans, statistical analysis of user behavior, product development, and market research.

  5. Administrative Communications: We reserve the right to use Personal Data to send you important information regarding this Site, products, Services, your account status, changes to this Site’s terms of use, this Policy, or any other policies, agreements, or transactions relevant to your use of this Site, products, and/or Services. Because this information may be important to your use of this Site, products, and/or Services, you may not opt out of receiving such communications.

We may disclose Personal Data for the following purposes:

  • Third-Party Service Providers: We may provide Personal Data to third-party service providers, who provide services to us, including but not limited to data analysis, order fulfillment, and payment processing.

  • Affiliate Communications: We may transfer Personal Data among our affiliates to allow our affiliates to contact you regarding products, programs, Services, and promotions that they believe may be of interest to you, and such affiliates may otherwise use your Personal Data in accordance with this Policy. If you would prefer not to receive marketing communications from us or our affiliates, please see the “opt-out” section below.

  • Strategic Partners and Co-Branded Sites: From time to time, we may enter into a special relationship with another company to provide or promote joint products, services, applications, or features (together, “Jointly Offered Items”). These special relationships may include co-branded websites (“co-branded pages”). Any information, including Personal Data that you provide in connection with one of these Jointly Offered Items, and/or on one of these co-branded pages will be shared with our third-party partners.

  • Third-Party Data Providers: If you subscribe to one of our products or Services that contains third-party data, we may be required to provide your Personal Data to the third party as part of our reporting obligations.

  • Conferences and Events: When you attend a conference or event organized by us, your name and contact information may be shared with other attendees.

  • Promotions: We may share the Personal Data you provide in connection with Promotions with third-party sponsors of such Promotions.

  • Assignment: We may disclose or transfer any and all Personal Data that we collect to an affiliated entity or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock.

  • Law Enforcement; Emergencies; Compliance: We may use and disclose Personal Data about you to others as we believe to be appropriate: (a) in compliance with laws, (b) to comply with legal process, (c) to respond to requests from government or public authorities,

    • (d) to enforce our Site’s terms of use, (e) to protect our operations, and (f) to permit us to pursue available remedies.

    Collection and Use of Other Data
    Our service providers and we may also collect and use “Other Data” such as Monitoring Data, Aggregated Data, Cookies, and Tools. For details on this data collection, including our use of analytics services, verification services, and advertising strategies, refer to our full policy.

    Security
    While there is no “perfect security” on the Internet, we will take reasonable steps to ensure the safety of your Personal Data. If you believe your interaction with us is no longer secure, please notify us immediately at connect@houmedia.com.

    Data Integrity; Retention Period
    We retain Personal Data for as long as needed or permitted by applicable law, and we rely on you to update or correct your Personal Data when necessary.

    Choice; Opt-Out
    If you no longer want to receive marketing-related emails from us, or if you do not want us to share your Personal Data with affiliates or unaffiliated third parties for their marketing purposes, please email us at connect@houmedia.com.

    Correct; Update; Accessibility; Conflicts
    If you would like to review, correct, update, suppress, delete, or otherwise limit our use of your Personal Data, you may contact us at connect@houmedia.com.

    Links
    This Site may contain links to other websites and social media sites. Our Policy does not cover the practices of these third parties, and we encourage you to review their privacy policies.

    Governing Law and Enforcement of Privacy Policy
    Use of this Site is governed by United States law and the laws of the State of Texas. You consent to the jurisdiction of the state and federal courts in Harris County, Texas, for any dispute regarding this Site or this Policy.

    Do Not Track Disclosures
    We do not respond to Do Not Track (“DNT”) signals.

    Cross-Border Transfer of Personal Data
    Your Personal Data may be stored and processed in any country where we have facilities or engage service providers. By using our Site, you consent to these transfers.

    Contact Us
    If you have any questions about this Policy or the practices of this Site, you can email us at connect@houmedia.com.